When will my shipment deliver?Updated a year ago
Processing Time — Please allow 2* business days to process your order before shipping.
* We are currently experiencing high online order volume so processing time is taking much longer than normal. We sincerely appreciate your patience.
Domestic Shipping — Deliveries to addresses on the West Coast will typically take a shorter period of time than deliveries to addresses in other parts of the United States. Once shipped, Standard Ground shipping can take 2 to 3-business days for West Coast deliveries and up to 7-business days for Alaska and East Coast deliveries. The Central States land somewhere in between.
International Shipping — During checkout, customers are given DHL and the United States Postal Service (USPS) as their shipping options. Once shipped, DHL Express Worldwide typically takes 3 - 5 business days to deliver. Once shipped, USPS First Class Package International typically takes 7 - 45 business days to deliver. USPS Priority Mail International tends to deliver faster than First Class, but not always.
Note: DHL handles packages door-to-door. USPS handles packages up to customs, after which the packages are handed over to a courier within the receiving country. If you have not received your package within the expected time frame, your package is most likely still in customs awaiting your payment of customs fees, duties, or import taxes.
For both domestic and international shipments, once our Fulfillment Team fulfills your order, you will receive an automated email with your tracking number. For international, DHL tracking is much better than USPS.